At Juniors Castle, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop on our website https://juniorscastle.com.
Who We Are
We are Juniors Castle – Your Trusted Online Toy Store . Our website address is: https://juniorscastle.com.
Information We Collect
When you interact with our website, we may collect:
- Information you provide directly (name, email, address, phone number)
- Order and payment details (through secure payment gateways)
- Comments or reviews you post on our site
- Technical information such as your IP address, browser type, and cookies
Comments & Reviews
When you leave a comment or review, we collect the data shown in the form, your IP address, and browser type to prevent spam.
If you use Gravatar, your profile picture may appear publicly alongside your comment. (Gravatar’s Privacy Policy: https://automattic.com/privacy/)
Media (Images)
If you upload images (e.g., profile pictures), please avoid uploading files with embedded location data (EXIF GPS). Visitors to the website may download and extract location information from uploaded images.
Cookies
Our website uses cookies to improve your browsing and shopping experience. Examples include:
- Saving your login details (if you choose “Remember Me”)
- Remembering items in your cart
- Keeping your display preferences
You can disable cookies in your browser settings, but some site features may not work properly without them.
Embedded Content
Our site may include videos, images, or links from other websites (e.g., YouTube product demos). These websites may collect data about you and use cookies just like you visited them directly.
How We Use Your Data
We use your information to:
- Process and deliver your toy orders
- Improve our products and customer experience
- Communicate with you about your orders or promotions
- Protect against fraud and misuse
We never sell your personal information to third parties.
Data Retention
- Comments and reviews are stored indefinitely to help future shoppers.
- For registered customers, your account details are stored securely. You can update or delete your profile anytime (except username).
- Order history may be kept as required by law.
Your Rights
You can request:
- A copy of your personal data stored by us
- Correction of inaccurate details
- Deletion of your account and personal data (except where legally required)
Simply email us at [email protected] for any such requests.
Sharing Data
In limited cases, your data may be shared with:
- Secure payment gateways for processing payments
- Delivery partners (to ship your toys to you)
- Spam detection services (for comments)
Security
We take reasonable steps to protect your personal data. However, no method of transmission over the Internet is 100% secure. We use SSL encryption and trusted third-party services to safeguard your information.
Contact Us
If you have any questions about this Privacy Policy, feel free to contact us at: [email protected]
